Privacy policy
Privacy Compliance Statement
We are committed to protecting your personal information in accordance with the Personal Data (Privacy) Ordinance (Cap. 486, Laws of Hong Kong). Your information will be collected, processed, and stored securely and will only be used for purposes directly related to our services. We will not disclose your personal information to third parties unless required by law or you have provided your express consent.
Section 1 – Data Collection and Processing
In the course of commercial transactions conducted through our online retail platform, we systematically collect personal data provided by customers, including but not limited to: names, postal addresses, and electronic mail addresses. This information is gathered as an integral component of our purchase and sales operations. Furthermore, our systems automatically capture Internet Protocol (IP) addresses from browsing sessions, thereby enabling us to obtain technical specifications regarding users' web browsers and operating systems. Where applicable and with explicit consent, we may initiate email marketing communications concerning our merchandise, new product launches, and relevant commercial updates.
Section 2 – Consent Framework
The provision of personal information for transactional purposes—including transaction completion, credit card verification, order placement, delivery arrangements, or purchase returns—constitutes implicit consent for data collection and utilisation strictly within the specified context. Should we require personal data for alternative purposes, particularly marketing initiatives, we shall seek explicit consent or provide mechanisms for consent withdrawal.
Consent Withdrawal Procedures: Individuals may revoke their consent for continued data collection, utilisation, or disclosure at any time by contacting us at info@nomad-velo.cc following their initial registration.
Section 3 – Data Disclosure
We may disclose personal information under two circumstances: when legally mandated to do so, or in cases where individuals breach our Terms of Service agreement.
Section 4 – Third-Party Platform Integration: Shopify
Our e-commerce operations are hosted via Shopify Inc., which provides the technological infrastructure enabling our online retail services. Customer data is stored within Shopify's secure databases and applications, protected by firewall technology and industry-standard security protocols.
Payment Processing: Direct payment gateway transactions result in credit card information storage by Shopify, encrypted in accordance with Payment Card Industry Data Security Standard (PCI-DSS) requirements. Transaction data retention occurs only for the duration necessary to complete purchases, after which such information is permanently deleted.
For comprehensive information regarding data handling practices, please consult Shopify's Terms and Conditions (https://www.shopify.com/legal/terms) and Privacy Policy (https://www.shopify.com/legal/privacy).
Section 5 – Third-Party Service Provider Arrangements
Third-party service providers typically collect, process, and share information solely within the parameters necessary for service delivery. However, payment gateways and processing entities maintain independent privacy policies governing information handling for transaction-related activities. We strongly recommend reviewing these policies to understand data processing practices.
International Data Transfers: Certain providers may operate from jurisdictions different from your location or maintain facilities internationally. Consequently, transaction processing through third-party services may subject your information to foreign legal frameworks.
External Website Disclaimer: Upon leaving our platform or being redirected to external websites or applications, our Privacy Policy and Terms of Service no longer apply.
Hyperlinks: Links within our store may redirect users to external websites. We accept no responsibility for third-party privacy policies and recommend reviewing their privacy statements independently.
Google Analytics Integration: We employ Google Analytics to monitor website traffic and page engagement metrics.
Section 6 – Security Measures
We implement reasonable precautionary measures and industry-standard practices to prevent inappropriate loss, misuse, unauthorised access, disclosure, alteration, or destruction of personal information.
Credit card data transmission employs SSL (Secure Socket Layer) encryption technology and AES-256 encryption for storage. Whilst no internet transmission or electronic storage method provides absolute security, we maintain full PCI-DSS compliance and adhere to recognised industry standards.
Section 7 – Cookie Policy
Our website utilises cookies in accordance with standard web practices. For detailed information regarding Shopify-related cookies, please visit https://www.shopify.com/legal/cookies.
Cookie Purposes:
- Platform functionality and service improvement
- User action and preference retention
- Analytics and user interaction analysis
- Third-party service provider integration for enhanced service customisation
Cookie Management: Most browsers accept cookies by default; however, users may configure browser settings to remove or reject cookies. Please note that cookie blocking may impair user experience and limit certain functionalities. Cookie settings may be configured through our website's cookie banner upon initial visit.
Section 8 – Policy Amendments
We reserve the right to modify this Privacy Policy periodically. Changes become effective immediately upon website publication. Material policy changes will be communicated through this platform to ensure transparency regarding information collection, utilisation, and disclosure practices.
In the event of corporate acquisition or merger, customer information may be transferred to new ownership to maintain service continuity.
Support
Business Hours: Mo-Fri, 8:30 - 17:00 GMT
Email: info@nomad-velo.cc
Business Information
Ecomsky Limited, a company registered in Hong Kong.
Business registration number: 78534015
Address: UNIT 2A, 17/F GLENEALY TOWER, NO.1 GLENEALY CENTRAL, HK
Phone: +44 7441 424679